Farcical doctor hoopjumping

[ailbhe]

I called the doctor's office this morning to get my test results from 4 weeks ago and make another appointment, as I have much the same symptoms. They said I couldn't get test results unless I called specifically between 12:00 - 12:30. So I called just after 12:00. My test results are normal. "In that case, I need to make another appointment, because I have all the same symptoms." "We can't advance-book, you have to call tomorrow at 08:00."

Huh?

I can call either tomorrow at 08:00, or today at 15:00, for an appointment which could be anything from 10 minutes to 10 hours after the call.

Is this nuts, or what?