ailbhe: (Default)
[personal profile] ailbhe
OK, there's a reason we moved all our accounts away from them - though they are STILL REFUSING TO CLOSE THEM DAMMIT - and one part of that reason arrived in today's post.

I filled in an ISA transfer form in 2008 and moved my ISA from NatWest to the Cooperative Bank. But SURPRIZE they actually just transferred the funds over and didn't transfer the entitlement to an ISA itself, so I have TWO extant ISAs and although I only saved the limit of £3,000 that year it was in £1200 to NatWest, transferred to Co-op making another £1200, and £1800 to the Co-op direct.

Luckily it's small enough beer, my nonexistent £1200, that the tax people aren't going to do anything other than write me a warning note. But bloody hell, I am so DONE WITH THAT. I have no idea how to make NatWest close my accounts but I think it might involve waiting for my passport to arrive and going into the branch and refusing to leave until I see paperwork showing them all to be closed.

(no subject)

Date: 2009-06-25 12:05 pm (UTC)
From: [identity profile] myfirstkitchen.livejournal.com
NatWest are rubbish, I had to do exactly that standing over them thing to make them close my accounts with them.

The Co-Op have been a bit rubbish too, but not as rude. Except on the phone, where we've told them about 20 times, including repeating our request in writing, that we do not take marketing calls.

(no subject)

Date: 2009-06-25 12:25 pm (UTC)
barakta: (Default)
From: [personal profile] barakta
I've been really unimpressed with the co op, we tried to set up a societies account and they were just rude and unhelpful and might have well have said "We don't want your business". the other small banks/building societies sucked too;

(no subject)

Date: 2009-06-25 03:19 pm (UTC)
From: (Anonymous)
We had so many phone calls ofering us loans that eventually, after many many requests not to, we left them. Nationwide have been fine.

(no subject)

Date: 2009-06-25 03:23 pm (UTC)
From: [identity profile] myfirstkitchen.livejournal.com
Nationwide send me more dead tree than anyone else (big fat envelopes full of loan and credit card dross), but they have been very good with our mortgage. I deal with different banks for different things, depending on my needs - less complicated than it used to be, thanks to online banking and Faster Payments.

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