ailbhe: (Default)
[personal profile] ailbhe
OK, there's a reason we moved all our accounts away from them - though they are STILL REFUSING TO CLOSE THEM DAMMIT - and one part of that reason arrived in today's post.

I filled in an ISA transfer form in 2008 and moved my ISA from NatWest to the Cooperative Bank. But SURPRIZE they actually just transferred the funds over and didn't transfer the entitlement to an ISA itself, so I have TWO extant ISAs and although I only saved the limit of £3,000 that year it was in £1200 to NatWest, transferred to Co-op making another £1200, and £1800 to the Co-op direct.

Luckily it's small enough beer, my nonexistent £1200, that the tax people aren't going to do anything other than write me a warning note. But bloody hell, I am so DONE WITH THAT. I have no idea how to make NatWest close my accounts but I think it might involve waiting for my passport to arrive and going into the branch and refusing to leave until I see paperwork showing them all to be closed.

(no subject)

Date: 2009-06-25 12:05 pm (UTC)
From: [identity profile] tassie-gal.livejournal.com
I'll just stick with my Barclays account. I have NEVER had a problem with it (baring the one with the card going missing twice but I suspect that was a comms error), and their phone staff are lovely. (But then again it might be because I have an international banking account and not an every day one...). BOO HISS to NatWest on your behalf. (Any way you could threaten them with the Ombudsman? Mum did that to the local Social Security office the other week, she suddenly got seen to VERY Quickly).

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