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Date: 2006-02-09 03:03 pm (UTC)
ailbhe: (Default)
From: [personal profile] ailbhe
Rob says that this is exactly what he'd do. He was very pleased to hear about it.

We don't go to the Clarks shop as both the ones we've tried had rotten fitters who had no idea what they were talking about, and anyway their shoes don't fit Linnea. We go to John Lewis when Our Fitter is on duty, and she helps us.

She's the one who gave us the refund and compensation voucher when Linnea's badly-fitted shoes made her feet bleed. She's fitted us every time since, too. We like her. She doesn't mind being kicked to a pulp on the seventh pair of shoes that pinch.
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