Whiggle.

[ailbhe]

I have made my phonecall, and received an email telling me to send a fax, and sent a fax, and made a phonecall to confirm the fax arrived, and was told that maybe in a coupl eo fhours I'll hear back.

"Is this satisfactory?"
"For the moment, yes."

I'm waiting for them to resolve the issue before I mention compensation. I'm angry.